Frequently Asked Questions
Everything you need to know about how Somelye works, our selection, the 30-day guarantee, and your deliveries.
Shipping & 30-Day Guarantee
We prepare your order under optimal conditions as soon as it is confirmed. When it leaves, you get an email with the SEUR tracking link so you always know where it is.
We take care of everything immediately. If your order arrives damaged, refuse it or email somelye@somelye.wine (or WhatsApp +34 608 469 234) and we will send an express replacement at zero cost with no hassle.
You have 30 calendar days from delivery. Breakage or fault: immediate replacement at no cost. If the wine simply did not convince you, we send a SEUR label and the return is free. We accept sealed bottles, bottles broken with the cork still in, and opened bottles that are still nearly full.
The Recommender
Our algorithm replicates the conversation you would have with an expert sommelier. It matches your everyday taste preferences and occasion context with over 50 technical variables in our cellar.
To give you full freedom depending on your budget: a daily discovery option (exceptional value), a balanced match, and an artisanal premium gem.
Not at all. Somelye was built precisely to remove that pressure. We ask about everyday flavors and your plan; we handle the technical criteria.
Our Selection & Wineries
Because we champion living heritage: small Spanish family wineries, limited runs, and authentic projects outside mass distribution.
Every single wine is tasted and personally validated by our founder, Max (WSET Sommelier), and the team directly at the winery.
Gifting & Special Occasions
Use the Recommender thinking of the person you're gifting to. We will give you the best matches for their tastes and celebration.
Of course. During checkout you can select the gift option to ship with special packaging, no printed prices, and a custom handwritten note.